Terms of Use

Agreement to Terms

These Terms of Use constitute a legally binding agreement between you and argent-glint regarding your use of our website and services. By accessing our website or engaging our services, you accept and agree to be bound by these terms.

If you do not agree with any part of these terms, you must not use our website or services. We recommend reading these terms carefully before proceeding.

About argent-glint

argent-glint provides professional vehicle registration and purchase consultancy services throughout the United Kingdom. Our registered address is 42 Wellesley Road, Croydon, CR0 2AJ, United Kingdom.

These terms govern both your use of our website and any services you engage us to provide. Where service-specific terms apply, they will be provided separately and should be read in conjunction with these general terms.

Services Description

We offer specialist consultancy and administrative services related to vehicle registration with the Driver and Vehicle Licensing Agency. Our services include but are not limited to:

• Standard vehicle registration processing
• Import vehicle registration and compliance certification
• Historical vehicle registration
• Documentation verification and preparation
• DVLA liaison and correspondence management
• Vehicle registration consultancy and advice

Detailed descriptions of each service, including pricing and typical timelines, are available on our Services page. Service specifications may vary depending on individual circumstances.

Service Engagement

Quotations

Quotations provided are valid for 30 days from the date of issue unless otherwise stated. Quotations are based on information you provide and assume standard processing requirements. If circumstances differ from those described, we may need to revise the quotation.

Acceptance and Contracts

A binding contract forms when you accept our quotation and we confirm acceptance of your engagement. Contracts may be formed via email confirmation or other written communication. We reserve the right to decline service engagements at our discretion.

Information Provision

You must provide complete and accurate information about yourself and the vehicle you wish to register. Incomplete or inaccurate information may delay processing or result in application rejection. We are not liable for consequences arising from incorrect information you provide.

Client Responsibilities

You remain responsible for ensuring you have legal authority to register the vehicle in question. You must hold valid proof of ownership and provide all requested documentation in a timely manner. Failure to provide necessary documents may prevent us from completing services.

Fees and Payment

Service Fees

Our fees cover professional services only. They do not include government charges, DVLA fees, vehicle tax, testing fees, or other third-party costs. All such additional costs will be clearly identified in your quotation.

Payment Terms

Unless otherwise agreed, payment is due within 14 days of invoice date. For services exceeding £400, we may offer split payment with 50% due upon commencement and the remainder upon completion.

Late Payment

We reserve the right to charge interest on overdue amounts at the rate of 3% above the Bank of England base rate per annum. Late payment may result in suspension of services until payment is received.

Refunds

If we are unable to complete services due to our own error or inability to perform, we will refund fees paid for uncompleted work. Refunds are not provided if we cannot proceed due to ineligibility of the vehicle, incorrect information provided by you, or your failure to provide required documentation.

If you choose to cancel services after work has commenced, we retain fees for work already performed and may charge cancellation fees for work already committed to third parties.

Service Delivery and Timelines

Estimated Timelines

Timeline estimates are provided in good faith based on typical DVLA processing times and standard circumstances. They are estimates, not guarantees. Actual completion times may vary depending on DVLA workload, complexity of your case, and other factors beyond our control.

Delays

We are not liable for delays caused by the DVLA, third-party service providers, postal services, or circumstances beyond our reasonable control. We will inform you promptly if we become aware of significant delays.

Service Completion

Services are considered complete when registration has been successfully processed by the DVLA and confirmed to you in writing. Completion may require your cooperation in receiving final documents or confirming details.

Limitations of Service

Regulatory Scope

We provide administrative and consultancy services. We do not guarantee DVLA approval of any application, as final decisions rest with the relevant authorities. While our expertise significantly increases success rates, some applications may be rejected due to regulatory requirements.

Legal Advice

We are not solicitors and do not provide legal advice. If your situation requires legal expertise, such as disputes over vehicle ownership or complex compliance issues, we recommend consulting a qualified legal professional.

Vehicle Assessment

We do not inspect vehicles or verify their mechanical condition. Our services concern documentation and regulatory compliance only. You should arrange independent mechanical inspections when purchasing vehicles.

Intellectual Property

All content on this website, including text, graphics, logos, and software, is owned by or licensed to argent-glint and protected by copyright and intellectual property laws.

You may view and print pages from our website for personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from our website content without written permission.

The argent-glint name and logo are our trademarks. You may not use them without prior written consent.

Website Use

Acceptable Use

You must use our website lawfully and respectfully. Prohibited activities include but are not limited to:

• Attempting to gain unauthorised access to our systems
• Transmitting viruses or malicious code
• Collecting information about other users
• Interfering with the proper functioning of the website
• Using automated systems to access the website excessively
• Misrepresenting your identity or affiliation

Website Availability

We strive to maintain continuous website availability but cannot guarantee uninterrupted access. The website may be unavailable due to maintenance, technical issues, or circumstances beyond our control. We are not liable for unavailability or any consequences thereof.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not control these external sites and are not responsible for their content or practices. Visiting linked websites is at your own risk.

Confidentiality

We maintain confidentiality regarding your personal information and the details of services we provide to you. Information is shared only as necessary to deliver services, comply with legal obligations, or with your explicit consent.

You acknowledge that we must share certain information with the DVLA and other relevant authorities as part of the registration process. This necessary disclosure does not breach confidentiality obligations.

Liability and Indemnification

Limitation of Liability

We provide services with reasonable care and skill. However, our liability is limited as follows:

We are not liable for indirect or consequential losses, including loss of profits, business interruption, or loss of opportunity arising from our services or website use.

Our total liability for any claim relating to our services shall not exceed the fees you paid for those specific services, except where liability cannot be limited by law.

Exclusions

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under English law.

Indemnification

You agree to indemnify us against claims, losses, or expenses arising from your breach of these terms, your violation of any law or rights of third parties, or incorrect information you provide.

Data Protection

We process personal data in accordance with UK data protection legislation. Our Privacy Policy and GDPR page provide detailed information about data handling practices.

By using our services, you consent to the processing of your personal data as described in our Privacy Policy and as necessary to deliver services you have requested.

Dispute Resolution

Complaints

If you are dissatisfied with our services, please contact us promptly at [email protected]. We maintain a formal complaints procedure and will investigate concerns thoroughly.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Alternative Dispute Resolution

We are committed to resolving disputes amicably where possible. Before initiating legal proceedings, we encourage mediation or other alternative dispute resolution methods.

Termination

We may suspend or terminate your access to our website or services if you breach these terms or if we reasonably believe such action is necessary to protect our interests or comply with legal obligations.

You may terminate a service engagement according to the cancellation terms specified in your service agreement. Termination does not affect payment obligations for services already rendered.

General Provisions

Entire Agreement

These terms, together with our Privacy Policy and any service-specific terms, constitute the entire agreement between you and argent-glint regarding your use of our website and services.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary while the remainder of the terms remain in full force.

Waiver

Our failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorised representative.

Assignment

You may not assign or transfer your rights or obligations under these terms without our written consent. We may assign our rights and obligations to any party, particularly in connection with business reorganisation or sale.

Force Majeure

We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, pandemics, labour disputes, or telecommunications failures.

Changes to These Terms

We reserve the right to modify these terms at any time. When we make significant changes, we will update the "Last updated" date and may notify users via email or website notice.

Continued use of our website or services after changes indicates acceptance of modified terms. If you do not agree to changes, you should discontinue use of our website and services.

Contact Information

For questions about these Terms of Use, please contact us:

argent-glint
42 Wellesley Road
Croydon, CR0 2AJ
United Kingdom
Email: [email protected]